JOB OPENINGS
CLIENT SERVICES MANAGER
A Client Services Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations.
- Manage the day-to-day planning, operation and problem-solving of a team of Client-VA pairs to meet with required targets set by clients
- Partnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs
- Working with clients to help grow their businesses with the help of all services offered by REVA Global
- Client-VA management
- Manage clients and their needs in relation to the services REVA Global offers (Mitigating concerns, anticipating growth, identifying patterns, handling concerns, high-level escalations, negotiations, etc.)
- A Bachelor’s Degree is (Preferred)
- Must have at least 3 years experience in a management role and 2 years client services role
- Can perform under pressure and work alongside high-level professionals in a
team environment - Self-starter and highly-motivated
- Excellent English communication skills
- Is focused, organized and has a growth mindset
- Ability to think outside the box: can understand requirements and create solutions if necessary
- Must be efficient with MS Office applications and Google Suite
PRIMARY
- Computer Processor: Core i3-5th gen / AMD A8 / Ryzen 3 (2015 or later)
- Computer Memory/RAM: at least 8.00 GB
- Computer Operating System: at least Windows 7
- Headset: Any USB type headset with a noise-canceling feature
BACK-UP
- Computer Processor: Core i3 – 3rd gen or later (2013 or later)
- Computer Memory/RAM: at least 4.00 GB
Primary Connection: A stable primary wired Internet subscription with a minimum download/upload speed of 8mbps (10mbps and up preferred)
Back-up Connection: A stable secondary connection with a minimum speed of 5mbps
- Starts at $1000/mo – Employment Type: Independent Contractor”
- Free Training
- Paid Leaves
- HMO Coverage
- Performance-Based Increase
Founded by Bob Lachance, our goal is to find the best Virtual Assistants in the Philippines and train them to provide the highest quality of service. Our network is a gathering place of great minds, loyal perseverance and, exceptional heart. REVA Global is a family first, and we're here for you.
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