careers@revaglobal.com

JOB OPENINGS

CLIENT SERVICES MANAGER

A Client Services Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations.

  • Manage the day-to-day planning, operation, and problem solving of a team of Client-VA pairs to meet the required targets set by clients
  • Partner with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs
  • Work with clients to help grow their business with the help of all services offered by REVA Global
  • Manage the clients and their needs with REVA Global’s services (Mitigate concerns, anticipate growth, identify patterns, handle situations and high level escalations, negotiations, etc.)
  • A Bachelor’s Degree is (Preferred)
  • Must have at least 3 years experience in a management role and 2 years client services role
  • Can perform under pressure and work alongside high-level professionals in a
    team environment
  • Self-starter and highly-motivated
  • Excellent English communication skills
  • Is focused, organized and has a growth mindset
  • Ability to think outside the box: can understand requirements and  create solutions if necessary
  • Must be efficient with MS Office applications and Google Suite

PRIMARY

  •  Computer Processor: Core i3-5th gen / AMD A8 / Ryzen 3 (2015 or later)
  •  Computer Memory/RAM: at least 8.00 GB
  •  Computer Operating System: Windows 10 / MAC OS Catalina or higher
  •  Headset: Any USB type headset with a noise-canceling feature
  • Webcam (at least 720P)

BACK-UP

  • Computer Processor: Core i3 – 3rd gen or later (2013 or later)
  • Computer Memory/RAM: at least 4.00 GB
  • Computer Operating System: Windows 10 / MAC OS Catalina or higher

 

Primary Connection: A stable primary wired Internet subscription with a minimum download/upload speed of 8mbps (10mbps and up preferred)

Back-up Connection: A stable secondary connection with a minimum speed of 5mbps

  • Starting rate is $1000 (USD) monthly to start
  • Employment Type: Independent Contractor
  • Free Training
  • Paid Time Offs
  • HMO Coverage
  • Performance-Based Increase