careers@revaglobal.com

JOB OPENINGS

CLIENT SERVICES MANAGER | MEDICAL DIVISION

A Client Services Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations.

  • Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet with required targets set by clients as a Client Services Manager
  • Partnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs
  • Working with clients to help grow their businesses with the help of all services offered by REVA Global Medical as Client Services Manager
  • Medical Client-VA management
  • Managing the clients and their needs with REVA Global’s services (Mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.)
  • A Degree in a medical or healthcare-related field is preferred 
  • At least three years of Healthcare/Medical Management/ Remote Management experience (Familiar with Operational Processes)
  • Highly proficient in the English Language (Both written and oral)
  • Can perform under pressure and work alongside high-level professionals in a team environment
  • Self-starter and highly-motivated
  • Is focused, organized, and has a growth mindset
  • At least one year of Training and Development experience (preferred but not required)
  • Ability to think outside the box: can understand requirements and create solutions if necessary
  • Must be efficient with MS Office applications and Google Suite

PRIMARY

  •  Computer Processor: Core i3-5th gen / AMD A8 / Ryzen 3 (2015 or later)
  •  Computer Memory/RAM: at least 8.00 GB
  • Computer Operating System: Windows 10 / MAC OS Catalina or higher
  •  Headset: Any USB type headset with a noise-canceling feature
  • Webcam (at least 720P)

BACK-UP

  • Computer Processor: Core i3 – 3rd gen or later (2013 or later)
  • Computer Memory/RAM: at least 4.00 GB
  • Computer Operating System: Windows 10 / MAC OS Catalina or higher

 

Primary Connection: A stable primary wired Internet subscription with a minimum download/upload speed of 8mbps (10mbps and up preferred)

Back-up Connection: A stable secondary connection with a minimum speed of 5mbps

  • Starting rate is as high as $1400 (USD) monthly
  • Employment Type: Independent Contractor
  • Free Training
  • Paid Time Offs
  • HMO Coverage
  • Performance-Based Increase