JOB OPENINGS

CLIENT SERVICES MANAGER | MEDICAL DIVISION

A Client Services Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations.

  • Manage the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet with required targets set by clients
  • Partnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs
  • Working with clients to help grow their businesses with the help of all services offered by REVA Global Medical Division
  • Medical Client-VA management
  • Manage clients and their needs with the services REVA Global offers (Mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.)
  • A Degree in a medical or healthcare-related field (preferred but not required)
  • At least three years of Healthcare/Medical Management/ Remote Management experience (Familiar with Operational Processes)
  • Highly proficient in the English Language (Both written and oral)
  • Can perform under pressure and work alongside high-level professionals in a team environment
  • Self-starter and highly-motivated
  • Is focused, organized, and has a growth mindset
  • At least one year of Training and Development experience (preferred but not required)
  • Ability to think outside the box: can understand requirements and create solutions if necessary
  • Must be efficient with MS Office applications and Google Suite

PRIMARY

  • Computer Processor: Core i3-5th gen / AMD A8 / Ryzen 3
  • Computer Memory/RAM: at least 8.00 GB
  • Computer Operation System: at least Windows 7
  • Headset: Any USB type headset with noise-canceling feature
  • Primary Connection: 8 Mbps plan (10mbps and up preferred)
  • Back-up Connection: 5 Mbps
  • Starts at $1200/mo – Employment Type: Independent Contractor”
  • Free Training
  • Paid Leaves
  • HMO Coverage
  • Performance-Based Increase
Founded by Bob Lachance, our goal is to find the best Virtual Assistants in the Philippines and train them to provide the highest quality of service. Our network is a gathering place of great minds, loyal perseverance and, exceptional heart. REVA Global is a family first, and we're here for you.
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