JOB OPENINGS
CLIENT SERVICES MANAGER | MEDICAL DIVISION
A Client Services Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations.
- Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet with required targets set by clients as a Client Services Manager
- Partnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs
- Working with clients to help grow their businesses with the help of all services offered by REVA Global Medical as Client Services Manager
- Medical Client-VA management
- Managing the clients and their needs with REVA Global’s services (Mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.)
- A Degree in a medical or healthcare-related field is preferred
- At least three years of Healthcare/Medical Management/ Remote Management experience (Familiar with Operational Processes)
- Highly proficient in the English Language (Both written and oral)
- Can perform under pressure and work alongside high-level professionals in a team environment
- Self-starter and highly-motivated
- Is focused, organized, and has a growth mindset
- At least one year of Training and Development experience (preferred but not required)
- Ability to think outside the box: can understand requirements and create solutions if necessary
- Must be efficient with MS Office applications and Google Suite
PRIMARY
- Computer Processor: Core i3-5th gen / AMD A8 / Ryzen 3 (2015 or later)
- Computer Memory/RAM: at least 8.00 GB
- Computer Operating System: Windows 10 / MAC OS Catalina or higher
- Headset: Any USB type headset with a noise-canceling feature
- Webcam (at least 720P)
BACK-UP
- Computer Processor: Core i3 – 3rd gen or later (2013 or later)
- Computer Memory/RAM: at least 4.00 GB
- Computer Operating System: Windows 10 / MAC OS Catalina or higher
Primary Connection: A stable primary wired Internet subscription with a minimum download/upload speed of 8mbps (10mbps and up preferred)
Back-up Connection: A stable secondary connection with a minimum speed of 5mbps
- Starting rate is as high as $1400 (USD) monthly
- Employment Type: Independent Contractor
- Free Training
- Paid Time Offs
- HMO Coverage
- Performance-Based Increase