JOB OPENING
BILINGUAL MEDICAL VIRTUAL ASSISTANT
A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider, patient, and medical establishment are met.
- Managing inbound and outbound calls to and from patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification (maintains great phone etiquette)
- Obtaining medical history by navigating through different Electronic Medical Records systems (EMRs) such as – Cerner, Epic, AthenaNet/AthenaHealth, NextGen, etc.
- Providing administrative support that includes: a) data entry. b) appointment scheduling, c) email management, d) record management, e) and time-keeping
- Many various activities that include data entry, verifying insurances, follow ups, authorizations
- Establishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers
- Strictly adhering and complying with the HIPAA policy
- Can speak and write fluently in Spanish
- Must have excellent English communication and written skill
- 1-2 years of experience working as a Bilingual Customer Service Representative is required
- Must have 1-2 years of healthcare experience
- Demonstrates excellent time management, strong attention to detail, accuracy, impartiality, organization, and computer competences
- Great work attitude and willing to exert beyond what is required
- Must have a working USB type headset (wireless and mobile phone headsets are not allowed)
PRIMARY
- Computer Processor: Core i3-5th gen / AMD A8 / Ryzen 3 (2015 or later)
- Computer Memory/RAM: at least 8.00 GB
- Computer Operating System: Windows 10 / MAC OS Catalina or higher
- Headset: Any USB type headset with a noise-canceling feature
- Webcam (at least 720P)
BACK-UP
- Computer Processor: Core i3 – 3rd gen or later (2013 or later)
- Computer Memory/RAM: at least 4.00 GB
- Computer Operating System: Windows 10 / MAC OS Catalina or higher
Primary Connection: A stable primary wired Internet subscription with a minimum download/upload speed of 8mbps (10mbps and up preferred)
Back-up Connection: A stable secondary connection with a minimum speed of 5mbps
- Starting rate is $1120 (USD) monthly
- Employment Type: Independent Contractor
- Free Training
- Paid Time Offs
- HMO Coverage
- Performance-Based Increase
Founded by Bob Lachance and George Cortes, our goal is to find the best Virtual Assistants in the Philippines and train them to provide the highest quality of service. Our network is a gathering place of great minds, loyal perseverance and, exceptional heart. REVA Global is a family, and we're here for you.
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Becoming a REVA Global Assistant
Soft Skills vs Experience: Are you the right fit
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