JOB OPENING
MEDICAL VIRTUAL ASSISTANT (Medical Biller)
A Medical Biller works in healthcare facilities and is responsible for submitting claims to insurance companies.
Everyday responsibilities include processing data from medical coders, ensuring claims get processed and paid, verifying insurance coverage, reviewing denied claims, and assisting patients with billing questions.
- Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification
- Maintaining great phone etiquette
- Helping with denials and follow-ups.
- Correcting denial claims and resubmitting claims
- Submitting electronic and paper claims to primary, secondary, and third-party insurance companies.
- Recording and verifying explanation of benefits
- Providing administrative support that includes: a) data entry and b) verifying insurance, follow-ups, and authorizations, and c) following up on and conducting collections as to outstanding balances and receivables
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- Interested in US Healthcare Claims Customer Service
- Must have excellent verbal and written English communication skills
- Customer service experience in Insurance Billing
- HIPAA Certification is a plus
- Excellent time management
- Strong attention to detail
- Impartial
- Highly organized
- Computer savvy
- Great work attitude and willingness to go the extra mile
PRIMARY
- Computer Processor: Core i3-5th gen / AMD A8 / Ryzen 3 (2015 or later)
- Computer Memory/RAM: at least 8.00 GB
- Computer Operating System: Windows 10 / MAC OS Catalina or higher
- Headset: Any USB type headset with a noise-canceling feature
- Webcam (at least 720P)
BACK-UP
- Computer Processor: Core i3 – 3rd gen or later (2013 or later)
- Computer Memory/RAM: at least 4.00 GB
- Computer Operating System: Windows 10 / MAC OS Catalina or higher
Primary Connection: A stable primary wired Internet subscription with a minimum speed of 8mbps (10mbps and up preferred)
Back-up Connection: A stable secondary connection with a minimum speed of 5mbps
- Starts at $700/mo – Employment Type: Independent Contractor
- Free Training
- Paid Leaves
- HMO Coverage
- Performance-Based Increase
Founded by Bob Lachance and George Cortes, our goal is to find the best Virtual Assistants in the Philippines and train them to provide the highest quality of service. Our network is a gathering place of great minds, loyal perseverance and, exceptional heart. REVA Global is a family first, and we're here for you.
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