careers@revaglobal.com

JOB OPENING

BILLING AND CLAIMS SPECIALIST

A Billing and Claims Specialist plays a critical role in the healthcare revenue cycle by ensuring accurate claim submission, timely payment processing, and proper resolution of billing issues. This role works closely with insurance carriers, providers, and internal teams to manage claims from submission through payment, reduce denials, and maintain compliant and accurate billing records. The ideal candidate has hands-on experience with US healthcare billing and claims processes and is comfortable handling payer communications.

  • Prepare, review, and submit clean claims (electronic and paper) to payers, ensuring accurate patient and insurance information

  • Verify insurance coverage, benefits, and required documentation prior to claim submission

  • Investigate, follow up on, and appeal denied or underpaid claims by contacting insurance carriers

  • Post payments, adjustments, and contractual allowances accurately and reconcile accounts

  • Respond to billing inquiries, explain statements clearly, and assist with payment plans when needed

  • Identify and resolve billing discrepancies to ensure timely reimbursement

  • Maintain accurate billing records, reports, and documentation for audits and compliance purposes

  • Ensure adherence to HIPAA guidelines, payer requirements, and billing regulations

  • Collaborate with coders, providers, and internal departments to ensure accurate documentation and coding

  • 1 to 2 years of experience in US healthcare billing and claims management

  • Strong knowledge of US health insurance, billing processes, and claims lifecycle

  • Above-average written and verbal communication skills with a clear and neutral accent

  • Comfortable handling outbound and inbound calls with insurance carriers and patients

  • Tech-savvy with the ability to work across multiple systems and billing platforms

  • High attention to detail and strong organizational skills

  • Ability to work independently while meeting accuracy and productivity standards

Main Computer

Windows

  • Processor: Intel Core i3 (10th Gen) or AMD Ryzen 3 (5th Gen)
  • RAM: 16 GB
  • OS: Windows 11

macOS

  • Processor: Apple M2
  • RAM: 8 GB
  • OS: macOS Sequoia or newer

Backup Computer

Windows

  • Processor: Intel Core i3 (8th Gen) or AMD Ryzen 3 (2nd Gen)
  • RAM: 12 GB
  • OS: Windows 11

macOS

  • Processor: Apple M1
  • RAM: 8 GB
  • OS: macOS Sonoma or newer

    Main ISP

    Recommended

    • Fiber connection
    • 50 Mbps download / 50 Mbps upload
    • Latency ≤ 10 ms

    Minimum

    • Fiber connection
    • 25 Mbps download / 25 Mbps upload
    • Latency ≤ 30 ms

    Satellite-based providers (e.g., Starlink) may be accepted provided they meet:

    • 50 Mbps download / 50 Mbps upload
    • Latency ≤ 50 ms

    Backup ISP

    Regardless of connection type (Fiber, 5G, LTE+), the backup connection must meet:

    • 15 Mbps download
    • Latency ≤ 100 ms
    • Starting rate is $800 (USD) monthly
    • Employment Type: Independent Contractor
    • Free Training
    • Paid Time Offs
    • HMO Coverage
    • Performance-Based Increase

    Founded by Bob Lachance and George Cortes, our goal is to find the best Virtual Assistants in the Philippines and train them to provide the highest quality of service. Our network is a gathering place of great minds, loyal perseverance and, exceptional heart. REVA Global is a family, and we're here for you.

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